When playing slot games, you may consider the following recommendations:

• Set your budget in advance. You can define betting or loss limits via My Account → Limits & Account Closure → LetsBet Limits to help manage your gaming behaviour.
• Before using Free Spins or bonus offers, review the relevant campaign’s Terms and Conditions carefully (especially wagering requirements).
• Promotions are usually available for a limited time. Make sure to use them before they expire.
• Ensure that you comply with applicable regulations and platform rules while playing.

If you experience a technical issue while playing our slot games, please contact our Customer Service team.

RNG (Random Number Generator) is a system used in slot games to ensure that results are determined completely at random.

This means that each game round is independent of the previous and following rounds, making the results impossible to predict in advance. All results are based entirely on chance.

RTP (Return to Player) refers to the percentage of the total bet amount in slot games that is expected to be returned to players as winnings over the long term.

For example, if a slot game has an RTP of 96%, this means that, over a long period of play, the game is statistically expected to pay back around 96 units for every 100 units wagered.

The RTP value represents a long-term statistical average. This means that the same percentage may not apply to every individual game session.

You can also play slot games on your mobile devices. LetsBet’s slot games are compatible with most mobile devices.

You can access slot games by downloading the mobile app or logging in to your account via your mobile browser. To play on your mobile device, simply select the game, choose your bet amount, and tap the “Spin” icon, just like on the website.

The results of slot games are determined by an RNG (Random Number Generator) system.

An RNG is a system that generates random numbers for each game round, and these numbers determine the outcome of a spin. This ensures that each game round is independent of the others and takes place completely at random.

This system ensures that game results cannot be predicted in advance and are determined independently of external influence.

Free Spins are free game rounds offered for specific slot games. As part of a campaign, you can use the Free Spins assigned to your account to play slots without using your real-money balance.

You can view the Free Spins assigned to your account in the “Available Bonuses” section.

To use Free Spins, follow these steps:

My Account > Available Bonuses > Select the assigned bonus > Launch the relevant slot game

Free Spins are usually assigned to a specific slot game and can only be used in that game.

Please note the following when using Free Spins:

• Free Spins are only valid for slot games.

• If winnings are generated from the game, the amount is transferred to your slot Bonus balance.

• Winnings in the bonus balance are usually subject to wagering requirements.

• You may need to use all assigned Free Spins before you can use the bonus balance.

• Depending on the campaign, Free Spins may have a specific validity period. They must therefore be used before the period expires.

If you experience any issues with using bonuses or Free Spins, you can contact our Customer Service team.

To support responsible gambling, maximum stake limits currently apply only to online slot games provided by Play'n GO.

The applicable maximum stake depends on your age:

• Players aged 18–20: Maximum €1 per spin
• Players aged 21 and over: Maximum €3 per spin

These limits are applied automatically. No action is required from you.

Please note: At this time, these stake limits apply only to Play'n GO slot games.